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Latest 220-1101 Exam Practice Questions

The practice questions for 220-1101 exam was last updated on 2025-04-26 .

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Question#1

A technician upgrades a PC with two DIMMs, for a total of 32GB. After installing the two DIMMs, the user notices the OS is reporting only 16GB.
Which of the following tasks should the technician perform to resolve the issue in the most rapid, cost-effective way possible?

A. Roll back recent system updates.
B. Reinstall RAM in different slots.
C. Update the OS to the latest version.
D. Replace the faulty motherboard.

Explanation:
Reinstalling RAM in different slots addresses possible issues with dual-channel configurations. If not installed correctly, the system might not recognize the full capacity. This solution is immediate and doesn’t incur extra costs, unlike replacing hardware. It reflects CompTIA A+ Core 1 exam objectives on hardware troubleshooting, specifically RAM installation and configuration.

Question#2

When a user first turns on a PC, the performance is fine, but the PC becomes slower the longer it is used. The PC is also experiencing random system crashes.
Which of the following is most likely failing?

A. CMOS battery
B. Power supply
C. Video card
D. System memory

Explanation:
A failing power supply can cause random system crashes and degraded performance as it struggles to maintain a consistent voltage, especially as the system demands increase over time. The CMOS battery only affects system time and settings, while the video card typically causes display issues rather than system-wide crashes. System memory issues often result in specific errors or performance issues rather than gradual slowdowns. CompTIA A+ Core 1 objectives highlight troubleshooting power supply issues as part of hardware and system maintenance.

Question#3

A company’s RAID array has degraded performance and a blinking red light on one of the bays.
Which of the following should a technician replace?

A. HDD
B. CPU
C. PSU
D. RAM

Explanation:
Step by Step Detailed Comprehensive Explanation with All CompTIA
Reference: Analysis of the Problem:
Degraded RAID performance and red light indicate a failed HDD in the array.
Option Evaluation:
A. HDD: Replacing the failed hard drive restores RAID performance. Correct.
B. CPU: Not related to RAID performance. Incorrect.
C. PSU: Power issues wouldn’t cause RAID degradation. Incorrect.
D. RAM: Unrelated to RAID functionality. Incorrect.
Reference: RAID troubleshooting is outlined in Domain 5

Question#4

A user reports that all print jobs sent to a laser printer have random and incorrect characters throughout the pages .
Which of the fallowing actions should the technician do to resolve this issue?

A. Replace the fuser.
B. Adjust the rollers.
C. Update the driver.
D. Shake the toner

Explanation:
One of the possible causes of random and incorrect characters appearing on print jobs sent to a laser printer is an outdated or corrupted driver. The driver is a software component that communicates between the operating system and the printer, and converts data into a format that the printer can understand. If the driver is outdated or corrupted, it may send incorrect or garbled data to the printer, resulting in poor print quality or errors. The technician should update the driver to the latest version from the manufacturer’s website, or uninstall and reinstall it if necessary .
Reference: https://www.comptia.org/training/books/a-core-1-220-1101-study-guide (page 47)

Question#5

A technician is troubleshooting a PC that makes grinding noises and eventually shuts down. The technician determines the PC is overheating.
Which of the following is most likely failing?

A. RAM
B. Motherboard
C. SSD
D. CPU fan

Explanation:
The most likely component that is failing and causing the PC to overheat is D. CPU fan. The CPU fan is a vital part of the cooling system that prevents the CPU from overheating by blowing air over the heatsink and dissipating the heat. If the CPU fan is faulty, noisy, or clogged with dust, it can reduce the airflow and cause the CPU temperature to rise12. This can result in poor performance, instability, or shutdowns of the PC.
The other components are less likely to be the cause of overheating. RAM, motherboard, and SSD do not generate as much heat as the CPU and usually do not require fans to cool them down1. They may overheat if there is poor ventilation in the case or if they are defective, but they are not as common as a failing CPU fan.
Therefore, the correct answer is D. CPU fan. This is the most likely component that is failing and causing the PC to overheat.

Exam Code: 220-1101Q & A: 818 Q&AsUpdated:  2025-04-26

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