220-1102 Online Practice Questions

Explanation:
The file type that the technician will MOST likely use when installing new software on a macOS computer is .app. This is because .app is the file extension for applications on macOS1.

Explanation:
The pwd command, which stands for "print working directory," is used in Linux and Unix-like operating systems to display the current directory in which the user is operating. This command outputs the full pathname of the current working directory, helping users to understand their current location in the filesystem hierarchy.
pwd: When executed, it provides the absolute path of the directory you're currently in, which is
useful for navigation and scripting purposes.
Other options listed:
dig: This command is used for querying DNS name servers for information about host addresses, mail exchanges, name servers, and related information.
find: This command is used to search for files in a directory hierarchy based on specified criteria (such as name, modification date, size, etc.).
cat: Short for "concatenate," this command is used to read the contents of files and output them to the terminal.

Explanation:
When troubleshooting boot times for a user, a technician may want to check which programs are starting with the operating system to identify any that may be slowing down the boot process. MSConfig is a tool that can be used to view startup items on a Windows system, but it may not always be available or functional.
In this scenario, the technician receives a message that MSConfig cannot be used to view startup items. As an alternative, the technician can use Task Manager (taskmgr), which can also display the programs that run at startup.
To access the list of startup items in Task Manager, the technician can follow these steps:
✑ Open Task Manager by pressing Ctrl+Shift+Esc.
✑ Click the "Startup" tab.
✑ The list of programs that run at startup will be displayed.

Explanation:
BitLocker is a full-disk encryption feature included with certain editions of Windows, designed to protect data by providing encryption for entire volumes.
Option A: FileVault
FileVault is a disk encryption program in macOS, not Windows.
Option B: BitLocker
BitLocker is the correct tool for disk encryption on Windows operating systems, providing full disk encryption.
Option C: Private Key
A private key is part of public key infrastructure (PKI) used in encryption, but it is not a tool for disk encryption by itself.
Option D: PowerShell
PowerShell is a task automation and configuration management framework from Microsoft, not a tool for disk encryption.
Reference: CompTIA A+ 220-1102 Objective 2.5 (Manage and configure basic security settings in the Windows OS), particularly BitLocker for disk encryption.

Explanation:
Event Viewer is a Microsoft tool that records and displays system events, errors, warnings, and information. Event Viewer can help troubleshoot and diagnose problems, such as unexpected shutdowns, by showing the details of what happened before, during, and after the incident. Event Viewer can also show the source of the event, such as an application, a service, a driver, or a hardware device. By using Event Viewer, a technician can identify the root cause of the unexpected shutdown, such as a power failure, a thermal event, a driver conflict, or a malware infection.