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Latest Salesforce Certified Administrator Exam Practice Questions

The practice questions for Salesforce Certified Administrator exam was last updated on 2025-04-26 .

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Question#1

Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?

A. Hierarchical sharing

B. Use Manual sharing

C. Criteria based sharing

D. Owner based sharing

Question#2

Brokers at Dream House Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date.
Which two changes in Setup should the administrator make?

A. Use the page layout editor to change the related list type to Enhanced List.

B. Edit the Related List component in the Lightning App Builder and choose Related List as the related list type.

C. Edit the Related List component in the Lightning App Builder and choose Enhanced List as the related list type.

D. Use the page layout editor to include the appropriate column in the Cases related list.

Question#3

Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity.
Where Should an administrator update the option in the picklist?

A. Fields and relationships

B. Related lookup filters

C. Record Type

D. Picklist value sets

Question#4

What should an administrator use as an identifier when importing and updating records from a separate financial system?

A. Auto-Number field?

B. External ID

C. Rich text field

D. Record ID

Question#5

How should an administrator support this request?

A. Use process builder to capture the daily average on each opportunity.

B. Add Formula Fields to track Stages on each Opportunity.

C. Run the Opportunity Stage Duration report.

D. Refresh weekly reporting snapshots for Closed Opportunities.

Exam Code: Salesforce Certified AdministratorQ & A: 248 Q&AsUpdated: 2025-04-26

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